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Maropost Account Brief
Delivering the essential tools to maximize B2C revenue through increased multi-channel customer engagement.
Maropost Recent News Mentions
foundrmag.libsyn.com Mar. 5, 2019
How To Use Excellent Customer Support To Stand Out In A Crowded Market, With Ross Paquette Of Maropost
When Ross Andrew Paquette founded email service provider Maropost in 2011, he never expected it to take off. “The plan was to have 10 customers and maybe sit by the pool a little more often than not,” he says with a laugh. But since then, he’s scaled the company to nine figures, with an impressive customer list that includes DigitalMarketer, Livestrong, and The New York Post. And beyond email marketing, Maropost has expanded into customer acquisition and ecommerce solutions. These are extremely crowded markets, but at the core of the company’s success is its strong commitment to excellent customer service, with heavy emphasis on a 24-hour in-app live chat and five-minute support response times. We chatted with Paquette to learn the strategies he used to so impressively grow his SaaS company in a short amount of time. Key Takeaways How Maropost got started The crazy story behind how Paquette met his co-founder How Maropost has expanded from email marketing to customer lead acquisition, mobile push notifications, CRM, and more How long it took to build the first version of Maropost What makes Maropost different from other ESPs The strong customer support focus of the business Why they focus on building a great organization, not just hitting numbers and growth Where he sees the SaaS market moving in the future Why he’s focused on building a legacy with his business What exciting projects are in store for Maropost
See 3 more news mentions
Executives and decision-makers at Maropost
Nudge.ai’s relationship intelligence platform can help you find the right executive to reach out to at Maropost, such as Stephen O'Connor, VP Customer Success & Support ..., or Karen McNaughton, VP Marketing. Then get in touch and start a conversation.
Stephen O'connor VP Customer Success & Support ...
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Karen Mcnaughton VP Marketing
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Sanja Durbic Chief Financial Officer
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Rickey White Sr. Director, Deliverability And Operations
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Ross Andrew Paquette Chairman And CEO
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John Bollinger Senior Director Of Deliverability
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Dustin Deno SVP Sales
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Manny Ju Vp
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Deanna Mair Vp Human Resources
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Gauravjeet Bhatti VP Product Development
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See 5 more decision makers
Connectors at Maropost
Executives can be difficult to reach, but every company has connectors who bring together people and ideas. At Maropost, people like Ross Andrew Paquette, and Ross Andrew Paquette are likely connectors.
Ross Andrew Paquette Chairman And CEO
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Ross Andrew Paquette Founder
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Ross Andrew CEO
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See who in your network has relationships at Maropost With Nudge.ai you can uncover which contacts at a company your network is most strongly connected to. If you find a strong relationship, ask for an introduction!
Maropost Recent Social Activity
Twitter icon
What's the best time to send a #marketing email? Precisely when the individual is most likely to open their #email . Watch how Send-Time Optimization takes all the guess work out of your email sends. bit.ly/2w9tMc7
17 hours ago
Twitter icon
Hear our CEO @RossAndrew talk about how he went from starting a #tech company to bringing together #marketing and #ecommerce within a single platform. bit.ly/2QdRWeO
a day ago
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From start-up to one of the fastest-growing companies in North America, listen as @RossAndrew shares the journey of Maropost on the Let's Grab Coffee Podcast. bit.ly/2LN9X59
5 days ago
See 3 more Tweets
Topics frequently mentioned alongside Maropost
When Maropost is mentioned in the news, Nudge.ai often sees topics like Marketing, and Venture. If your conversation focuses on these topics, you’ll probably get Maropost’s attention.
Marketing
Venture
Customer
Companies frequently mentioned alongside Maropost
When Maropost is mentioned in the news, companies such as Sailthru, Agilone, and Yext are often also mentioned. These companies can serve as customer examples.
Maropost employees mentioned in the news
Employees who are often in the news are usually open to starting conversations or exploring ideas. Nudge.ai's sales AI saw Ross Andrew Paquette, Ross Andrew Paquette, and Ross Andrew from Maropost recently mentioned in the news.
foundrmag.libsyn.com Mar. 5, 2019
How To Use Excellent Customer Support To Stand Out In A Crowded Market, With Ross Paquette Of Maropost
When Ross Andrew Paquette founded email service provider Maropost in 2011, he never expected it to take off. “The plan was to have 10 customers and maybe sit by the pool a little more often than not,” he says with a laugh. But since then, he’s scaled the company to nine figures, with an impressive customer list that includes DigitalMarketer, Livestrong, and The New York Post. And beyond email marketing, Maropost has expanded into customer acquisition and ecommerce solutions. These are extremely crowded markets, but at the core of the company’s success is its strong commitment to excellent customer service, with heavy emphasis on a 24-hour in-app live chat and five-minute support response times. We chatted with Paquette to learn the strategies he used to so impressively grow his SaaS company in a short amount of time. Key Takeaways How Maropost got started The crazy story behind how Paquette met his co-founder How Maropost has expanded from email marketing to customer lead acquisition, mobile push notifications, CRM, and more How long it took to build the first version of Maropost What makes Maropost different from other ESPs The strong customer support focus of the business Why they focus on building a great organization, not just hitting numbers and growth Where he sees the SaaS market moving in the future Why he’s focused on building a legacy with his business What exciting projects are in store for Maropost
Ross Andrew Paquette Founder
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