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Maropost Account Brief
Maropost is a leading global provider of on-demand email marketing solutions transforming the customer journey through one-to-one customer engagement.
Maropost Recent News Mentions
foundrmag.libsyn.com Mar. 5, 2019
How To Use Excellent Customer Support To Stand Out In A Crowded Market, With Ross Paquette Of Maropost
When Ross Andrew Paquette founded email service provider Maropost in 2011, he never expected it to take off. “The plan was to have 10 customers and maybe sit by the pool a little more often than not,” he says with a laugh. But since then, he’s scaled the company to nine figures, with an impressive customer list that includes DigitalMarketer, Livestrong, and The New York Post. And beyond email marketing, Maropost has expanded into customer acquisition and ecommerce solutions. These are extremely crowded markets, but at the core of the company’s success is its strong commitment to excellent customer service, with heavy emphasis on a 24-hour in-app live chat and five-minute support response times. We chatted with Paquette to learn the strategies he used to so impressively grow his SaaS company in a short amount of time. Key Takeaways How Maropost got started The crazy story behind how Paquette met his co-founder How Maropost has expanded from email marketing to customer lead acquisition, mobile push notifications, CRM, and more How long it took to build the first version of Maropost What makes Maropost different from other ESPs The strong customer support focus of the business Why they focus on building a great organization, not just hitting numbers and growth Where he sees the SaaS market moving in the future Why he’s focused on building a legacy with his business What exciting projects are in store for Maropost
See 3 more news mentions
Executives and decision-makers at Maropost
Nudge.ai’s relationship intelligence platform can help you find the right executive to reach out to at Maropost, such as Stephen O'Connor, VP Customer Success & Support ..., or Jeff Cann, Vp Client Success. Then get in touch and start a conversation.
Stephen O'connor VP Customer Success & Support ...
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Jeff Cann Vp Client Success
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Karen Mcnaughton VP Marketing
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Bob Millar Vice President Business Development
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Sanja Durbic Chief Financial Officer
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Tim Starr Senior Director Of Deliverability
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Rickey White Sr. Director, Deliverability And Operations
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Ross Andrew Chairman And CEO
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John Bollinger Senior Director Of Deliverability
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Dustin Deno SVP Sales
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See 5 more decision makers
Connectors at Maropost
Executives can be difficult to reach, but every company has connectors who bring together people and ideas. At Maropost, people like Jeff Cann, and Diana Robbins are likely connectors.
Jeff Cann Vp Client Success
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Diana Robbins Director Of Sales
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Alex B Senior Account Executive
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Yaseen Khaled Account Executive
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Luke Slan Office Manager
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Suzanne Fu Customer Success Manager
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Lisa Bird Director Of Human Resources
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Ross Andrew Chairman And CEO
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Dustin Deno SVP Sales
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Taylor Brown Regional Director - Sales
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See 5 more connectors
See who in your network has relationships at Maropost With Nudge.ai you can uncover which contacts at a company your network is most strongly connected to. If you find a strong relationship, ask for an introduction!
Maropost Recent Social Activity
Twitter icon
What is customer engagement, and how can you do it the right way? bit.ly/2FmZ0BX #customerengagement
a day ago
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Are you using a cross-channel engagement strategy? Here's why you should be... #customerengagement bit.ly/2O0qAYl
8 days ago
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Listen here to the @foundr Podcast with our very own CEO and Co-Founder Ross Paquette! You'll learn more about what differentiates from your average #ESP and why @foundr is using our platform. bit.ly/2C9MSlG
12 days ago
See 1 more Tweets
Topics frequently mentioned alongside Maropost
When Maropost is mentioned in the news, Nudge.ai often sees topics like Marketing, and Venture. If your conversation focuses on these topics, you’ll probably get Maropost’s attention.
Marketing
Venture
Cloud
Software
Email Marketing
Companies frequently mentioned alongside Maropost
When Maropost is mentioned in the news, companies such as Hubspot, PR Newswire, and Agilone are often also mentioned. These companies can serve as customer examples.
Maropost employees mentioned in the news
Employees who are often in the news are usually open to starting conversations or exploring ideas. Nudge.ai's sales AI saw Ross Andrew, Dustin Deno, and Christine Glossop from Maropost recently mentioned in the news.
foundrmag.libsyn.com Mar. 5, 2019
How To Use Excellent Customer Support To Stand Out In A Crowded Market, With Ross Paquette Of Maropost
When Ross Andrew Paquette founded email service provider Maropost in 2011, he never expected it to take off. “The plan was to have 10 customers and maybe sit by the pool a little more often than not,” he says with a laugh. But since then, he’s scaled the company to nine figures, with an impressive customer list that includes DigitalMarketer, Livestrong, and The New York Post. And beyond email marketing, Maropost has expanded into customer acquisition and ecommerce solutions. These are extremely crowded markets, but at the core of the company’s success is its strong commitment to excellent customer service, with heavy emphasis on a 24-hour in-app live chat and five-minute support response times. We chatted with Paquette to learn the strategies he used to so impressively grow his SaaS company in a short amount of time. Key Takeaways How Maropost got started The crazy story behind how Paquette met his co-founder How Maropost has expanded from email marketing to customer lead acquisition, mobile push notifications, CRM, and more How long it took to build the first version of Maropost What makes Maropost different from other ESPs The strong customer support focus of the business Why they focus on building a great organization, not just hitting numbers and growth Where he sees the SaaS market moving in the future Why he’s focused on building a legacy with his business What exciting projects are in store for Maropost
Ross Andrew Chairman And CEO
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